Affordable Laundry Service in Santa Clara, CA

Try our Subscription Service! 

If you prefer, you can sign up for our subscription service and enjoy easy, laundry service, knowing exactly what the cost is from the beginning. 

2. What’s Included:

• Free pickup and delivery within our service area.
• Free next-day rush service, subject to delivery route availability.
• Ability to change, pause, or cancel your plan at any time (see section 6).

3. Bag Usage Rules

• The bag must be able to close comfortably. Overstuffed or damaged bags may incur additional charges or be split into two bags.
• Only the official Wash and Fold Club bag qualifies for the subscription price.
• Lost or damaged bags may be replaced for a fee of $10.

5. Pickup & Delivery

• Customer must have the bag ready at the scheduled pickup time.
• If a pickup is missed, we will attempt one courtesy reschedule depending on route availability.
• Delivery times are estimates and may vary due to traffic, weather, or operational conditions.

6. Plan Changes, Pauses & Cancellations

• Customers may upgrade, downgrade, pause, or cancel plans at any time through customer service.
• Changes apply to the next billing cycle, unless otherwise approved.
• Unused bags do not roll over unless stated in a promotional offer.

8. Liability & Garment Care

• We follow industry-standard wash processes and treat every item with care.
• The company is not responsible for:
  • Pre-existing damage, loose buttons, broken zippers
  • Shrinkage or color fading due to manufacturer defect or missing care labels
• In the rare event of lost or damaged items, compensation follows the standard laundry reimbursement policy: either repair or replacement based on depreciation up to a maximum of 10x the service fee for that bag.

9. Service Area

• Free pickup/delivery is included only within our defined service zone.
• Orders outside this area may incur additional fees or may not be eligible for subscription services.

10. Club Benefits & Promotions

• Promotional pricing cannot be combined unless otherwise specified.
• Free or discounted months may be subject to minimum commitment periods.
• The company reserves the right to modify benefits, pricing, or plan features with 30 days’ notice.

11. Acceptance of Terms

• By subscribing to The Wash & Fold Club's subscription service, the customer confirms they have read, understood, and agree to these Terms & Conditions.